Privacy Policy
Last updated: 11 September 2026
WM Immigration Ltd (company number NI603977) is committed to protecting your personal information. This notice explains how we collect and use personal data when you visit wmimmigration.com, contact us, or use our services. We handle personal data in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable UK data protection law.
Who we are and how to contact us
The data controller is WM Immigration Ltd. Registered office: 53 Bells Hill, Limavady, Northern Ireland, BT49 0DQ. For privacy questions or requests, email info@wmimmigration.com.
Information we collect
We may collect information you provide directly, such as your name, email address, contact details, the type of immigration enquiry you make and the content of messages you send us. If you become a client, we may also process information needed to provide immigration services, which can include identity, nationality, immigration history, family, employment, financial and other case-related information.
Immigration matters can involve sensitive personal information. Please do not include unnecessary sensitive information in the website contact form. Where special-category or criminal-offence information is needed for an immigration matter, we process it only where lawful, necessary and proportionate.
We also collect limited technical information when you use the website, such as IP address, browser/device information, pages visited and cookie or analytics data.
Why we use your information
We use personal data to respond to enquiries, assess whether we can assist you, provide and administer services, communicate with clients, maintain business and regulatory records, protect the website from fraud and spam, operate and improve the website, and comply with legal or regulatory obligations.
Lawful bases
Depending on the purpose, we rely on one or more lawful bases: taking steps at your request before entering into a contract; performance of a contract; compliance with a legal obligation; our legitimate interests in running, securing and administering our business and website; and consent where the law requires it, including for non-essential cookies where applicable.
Cookies and analytics
Our website uses essential cookies and may use analytics or similar technologies to understand website use. Where consent is required for non-essential cookies, they should only be used after you have made your choice through the cookie notice. You can change or withdraw cookie choices using the website’s cookie controls or your browser settings.
Who we share information with
We may share personal data with service providers that help us run the website and business, such as website hosting, email, anti-spam, analytics and IT providers; professional advisers; regulators, courts or public authorities where required; and other parties where you ask us to do so or where disclosure is otherwise lawful. We do not sell personal data.
International transfers
Some service providers may process data outside the UK. Where personal data is transferred internationally, we use an applicable UK adequacy regulation or appropriate contractual and organisational safeguards as required by UK data protection law.
How long we keep information
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected. The period depends on factors such as whether an enquiry becomes a client matter, legal and regulatory record-keeping duties, tax and accounting requirements, limitation periods, complaints or disputes, and the need to establish or defend legal rights. When information is no longer required, it is deleted or securely disposed of where reasonably practicable.
Your rights
Depending on the circumstances, you may have rights to access your personal data, correct inaccurate data, request deletion, restrict processing, object to processing, receive certain data in a portable format, and withdraw consent where consent is the lawful basis. These rights are not absolute and some exemptions may apply.
You can make a subject access request by contacting us at info@wmimmigration.com. We do not normally charge a fee for a subject access request. We may ask for reasonable information to verify your identity before disclosing personal data.
Complaints
If you have concerns about how we use your personal data, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.
Security and changes to this notice
We use reasonable technical and organisational measures designed to protect personal data. No internet or email transmission can be guaranteed to be completely secure. We may update this privacy notice from time to time; the current version will be published on this page with the date of the latest update.